Returns and Exchange

For hygienic purposes, ellá SWIM does not accept returns and exchanges. Kindly make sure to check the size chart and refer to each swimwear’s features for guidance.

In cases of damaged goods upon receipt, please contact us immediately at ellathelabelph@gmail.com. We are not responsible for customer returns that are damaged or lost in transit.

Terms & Conditions

  • ellá the label reserves the right to cancel orders at any time.
  • Prices and products are subject to change at any time without notice.
  • Customers can no longer exchange a dispatched order.
  • Dispatch and delivery dates are provided as guides to our customers only. We take no responsibility for any failure to deliver products within the expected delivery time.
  • Color description should only be used as a guide. Some fabrics and materials may appear different depending on lighting conditions resulting in color variations shown on the website / social media handles
  • For any other questions regarding our terms and conditions, please email us at ellathelabelph@gmail.com

By submitting an order, the customer agrees to be bound by our Terms and Conditions.